yunolabs

yunolabs ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We collect the following types of personal information:

Contact Information: Name, email address, phone number.
Business Information: Business name, website URL.
Technical Information: IP address, browser information.
Payment Information: Processed securely through Stripe. We do not store credit card details.
Usage Data: Collected via cookies and analytics tools (Google Analytics, Facebook Pixel). This may include pages visited, time spent on site, and referring website.

2. How We Collect Information

We collect information through:

Contact Forms: When you fill out a contact form on our website.
Cookies: Small text files placed on your device to improve website functionality and track usage.
Analytics Tools: Google Analytics and Facebook Pixel collect data about your website usage.
Server Logs: Our servers automatically record technical information, such as your IP address.

3. How We Use Your Information

We use your information to:

Provide Services: To deliver the web design, development, and hosting services you request.
Communicate with You: To respond to inquiries, provide support, and send important updates.
Process Payments: To bill you for our services.
Improve Website Performance: To analyze website usage and optimize content.
Marketing: To send you relevant information about our services (you can opt-out at any time).

4. Sharing Your Information

We share your information with the following third-party service providers:

Google Analytics: https://policies.google.com/technologies/partner-sites
Meta (Facebook Pixel): https://www.facebook.com/privacy/policy/
Stripe: https://stripe.com/privacy

We will not sell or rent your personal information to other third parties.

5. Cookies and Tracking Technologies

We use cookies to enhance your website experience. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at hello@yunolabs.com.

7. Data Security

We implement appropriate security measures to protect your data, including data encryption, access controls, firewalls, and virtual private networks.

8. Data Breach Notifications

In the event of a data breach, we will notify you via email.

9. Legal Compliance

We comply with the Personal Data Protection Act (PDPA) of Singapore.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the date of the last revision. Please review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
hello@yunolabs.com